Privacy Policy

Effective Date: June 8, 2025

Introduction and Scope

The Economic Mastery Platform is committed to protecting the privacy and personal information of all users who engage with our educational services. This comprehensive privacy policy outlines how we collect, use, process, and safeguard your personal data throughout your learning journey with us. We recognize that trust forms the foundation of effective education, and we are dedicated to maintaining the highest standards of data protection.

This policy applies to all interactions with our platform, including website visits, course enrollment, educational content access, assessment participation, and communication with our support team. By using our services, you acknowledge that you have read, understood, and agree to the practices described in this privacy policy.

Information We Collect

Personal Identification Information

We collect personal identification information that you voluntarily provide during registration, enrollment, and platform usage. This includes your full name, professional designation, educational background, contact information including telephone numbers and addresses, employment details, and professional certifications. We also collect demographic information that helps us understand our student community and tailor our educational offerings to better serve diverse learning needs.

Educational and Academic Data

Throughout your educational journey with us, we collect comprehensive data related to your learning progress, course completion rates, assessment scores, assignment submissions, participation in discussion forums, and engagement with interactive learning materials. This academic data helps us personalize your learning experience, identify areas where additional support may be beneficial, and continuously improve our educational programs.

Technical and Usage Information

We automatically collect technical information about your interaction with our platform, including IP addresses, browser types and versions, operating system details, device identifiers, access times and durations, pages visited, features used, and navigation patterns. This technical data helps us optimize platform performance, ensure security, and enhance user experience across different devices and browsers.

Communication Records

We maintain records of all communications between you and our platform, including customer support interactions, feedback submissions, survey responses, testimonials, and participation in webinars or live sessions. These records help us provide consistent support, track issue resolution, and continuously improve our services based on user feedback.

How We Use Your Information

Educational Service Delivery

Your personal information is primarily used to deliver high-quality educational services tailored to your learning objectives. This includes providing access to course materials, tracking your progress through educational programs, generating personalized learning recommendations, facilitating communication with instructors and fellow students, and issuing certificates upon successful completion of courses.

Platform Improvement and Research

We use aggregated and anonymized data to conduct educational research, analyze learning effectiveness, identify trends in economic education, develop new courses and programs, and enhance our platform's functionality. This research helps us stay at the forefront of economic education and ensure our courses remain relevant to current market demands and professional requirements.

Communication and Support

We use your contact information to provide essential communications about your courses, send important updates about our platform, respond to your inquiries and support requests, notify you about new educational opportunities that may interest you, and maintain ongoing relationships with our alumni network.

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in specific circumstances that are essential for providing our educational services. This includes sharing with educational technology partners who provide specialized learning tools, payment processors for secure transaction handling, and analytics providers who help us understand platform usage patterns.

We may also disclose your information when required by law, to protect our rights or property, to investigate potential fraud or security issues, or to protect the safety and security of our users and the general public. In all cases, we ensure that any information sharing complies with applicable privacy laws and regulations.

Data Security Measures

We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our security framework includes industry-standard encryption protocols, secure server infrastructure, regular security audits and assessments, access controls limiting who can view your information, and monitoring systems that detect and respond to potential security threats.

We also maintain incident response procedures to address any potential data breaches quickly and effectively. Our staff receives regular training on data protection best practices, and we continuously update our security measures to address emerging threats and maintain compliance with current security standards.

Your Privacy Rights

You have several important rights regarding your personal information. These include the right to access your personal data and understand how it is being used, the right to request corrections to inaccurate or incomplete information, the right to request deletion of your personal data under certain circumstances, the right to restrict or object to certain types of data processing, and the right to data portability in standardized formats.

You also have the right to withdraw your consent for data processing activities that require consent, although this may impact our ability to provide certain services. We provide clear mechanisms for exercising these rights and respond to requests within reasonable timeframes as required by applicable privacy laws.

Data Retention Policies

We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, comply with legal obligations, resolve disputes, and enforce our agreements. Educational records and academic achievements are typically retained for extended periods to support alumni services, verify credentials, and maintain historical records of educational accomplishments.

Technical and usage data is generally retained for shorter periods and is often aggregated and anonymized for analytical purposes. We regularly review our data retention practices and securely dispose of information that is no longer needed for legitimate business purposes.

International Data Transfers

Given the global nature of online education and technology services, some of your personal information may be transferred to and processed in countries outside of Sri Lanka. When such transfers occur, we ensure appropriate safeguards are in place to protect your information, including contractual protections, adequacy decisions, and other legally recognized transfer mechanisms.

Minors and Educational Privacy

Our educational platform is designed for adult learners and professionals. We do not knowingly collect personal information from individuals under the age of 18 without appropriate parental consent. If we become aware that we have collected personal information from a minor without proper authorization, we will take immediate steps to remove such information from our systems.

Updates to This Privacy Policy

We may update this privacy policy periodically to reflect changes in our practices, technology, legal requirements, or business operations. When we make significant changes, we will provide prominent notice through our platform and may also communicate directly with users about important updates. We encourage you to review this policy regularly to stay informed about how we protect your privacy.

Compliance and Regulatory Framework

Our privacy practices are designed to comply with applicable data protection laws and regulations, including local Sri Lankan privacy requirements and international standards where applicable. We maintain documentation of our data processing activities, conduct regular compliance assessments, and work with qualified legal professionals to ensure ongoing compliance with evolving privacy regulations.